Pupils join the school having faced educational challenges. They may have spent considerable time at home, leading to setbacks in their development. Fortunately, the personalised care and curriculum pupils receive at Chatten Free School restores pupils and parents' confidence in education. Pupils embrace the school's routines. They give them a sense of security. Feeling secure prepares pupils for learning. Also, having staff who understand how to predict and prevent sometimes challenging behaviours means pupils are generally calm and happy. Over time, pupils learn to trust their key staff. This allows pupils to persevere with challenging activities and move around the school safely. Pupils make remarkable progress. Most start school with limited communication skills. Through specialised techniques, pupils learn to independently communicate their wishes and feelings. When they are ready, pupils learn to accept boundaries. Pupils learn, for example, to express the word ‘no’ and to accept the word ‘no’ from key staff. This enables staff to sensitively steer pupils away from their usual activities and interests. Over time, pupils’ worlds widen to include horse riding, swimming, trampolining and a residential trip. These new, exciting experiences prepare pupils for future challenges.