Before joining Ellern Mede, pupils may have been absent from school for some time or have not enjoyed school. With skilful and sensitive guidance from staff, pupils settle into this school well. Staff take time to get to know pupils, understand their needs and make them feel safe. As a result, pupils are much happier to come to school and engage again in learning. Every pupil has a key teacher, and pupils value this approach. They know that their key teacher can be their first point of call if they have any worries or concerns. The school is ambitious for pupils in both the hospital and the Orange Tree settings. Staff in the hospital school work very closely with pupils’ home schools to make sure that they do not miss out on learning. These pupils are very well prepared to return to their home school when they are ready. Pupils at the Orange Tree learn a broad range of subjects. Their learning is carefully planned and aspirational, preparing them very well for their next stage of education. The school has created a calm and welcoming environment, with staff attuned and responsive to pupils’ needs. Leaders have high expectations of pupils’ behaviour. Teachers, teaching assistants, therapists and counselling staff all work together to support pupils to understand their emotions and reflect on their actions, especially if pupils become anxious or distressed. Pupils really appreciate the support that they receive here.