Building positive relationships between staff and pupils, and amongst pupils is the hallmark of this school. Pupils, parents, and carers value the level of care and support that the school provides. As a result, pupils feel protected and safe. The school has high expectations for all pupils. When pupils join the school, many have failed at their previous setting and have been out of education for some time. Pupils are often switched off from learning. The school works tirelessly with pupils to re-engage them with their education, so they can achieve well and improve their future life chances. Leaders and staff know the pupils inside and out. They notice any changes in a pupil’s behaviour and step in quickly to offer help and support when required. As a result, pupils are quickly refocused so that the minimum amount of learning is lost. The school’s therapeutic programme dovetails well with the academic curriculum. It helps pupils to make sense of their emotions and understand their past experiences. This in turn helps to improve their self-esteem. Parents and carers value the difference that the school make to the pupils’ lives. One parent described the school’s work with her daughter as ‘life changing.’