Pupils’ experiences at the school vary. Some parents and carers praise the school’s work. Others are concerned about teaching and the way in which staff manage pupils’ behaviour. Over the past year, some pupils, including post-16 students, have shown heightened anxiety. This is in part because the staff working with them do not know pupils’ individual needs well enough. Some staff do not know how to support pupils when they are in crisis. This has led to an increase in aggressive behaviour in some classes. Leaders regularly request that a significant minority of pupils remain at home because there are not enough staff to meet their needs. Many of these pupils find this erratic attendance pattern hard to manage. It disrupts their routines. The remote education provided by the school does not meet the needs of most pupils. Many struggle to learn when at home. Staff really care about the pupils and are keen to do their best for them. Pupils benefit from therapies that are woven into activities throughout the day. Pupils are taught about respect. Unkindness between pupils in school is extremely rare.