Pupils know that staff care about them. Pupils develop trusting and supportive relationships with staff and peers. They feel safe and valued at Austen House. Pupils behave well in school. Their self-esteem and engagement with learning improve considerably due to leaders’ high expectations for pupils’ behaviour and education. Pupils trust adults to resolve any disagreements that they may have with their friends. This includes any rare incidents of bullying. As a result of leaders’ supportive and highly effective approach, pupils develop a renewed sense of pride in their work. Pupils know that leaders have their best interests at heart. The proprietor body, leaders and staff are ambitious for pupils. They are committed to improving pupils’ life chances. Leaders work together effectively, to remove the significant barriers that pupils face. As a result, pupils achieve well from their individual starting points. Pupils engage well in opportunities to learn about life beyond school. They enjoy using the local gym and playing ten-pin bowling with their schoolmates. This improves pupils’ confidence and community engagement. Pupils learn how to prepare healthy food. They raise money for charities. They enjoyed making bird houses to support the local wildlife. Pupils develop as active and caring citizens.