Both sites of the school are welcoming and well-organised places to learn. The relationships between pupils and staff are warm and positive. This is a real strength of the school. Staff take careful steps to find out as much as possible about pupils as soon as they start. This includes working closely with the school that each pupil usually attends. Teachers also work seamlessly with hospital staff and other professionals. They make sure that pupils’ education is planned carefully every day. Pupils have very complex needs. Staff use their expertise to personalise academic learning as well as meet pupils’ social and emotional needs. Pupils feel safe and free from bullying at the school. Even though learning is often different for each pupil, they have many opportunities to work with others. This helps pupils to develop their communication and social skills. The school has very high expectations for pupils, including for their behaviour. Families and pupils very much appreciate the work of staff. They highlighted the consistency and stability that it brings at a key moment in their lives.