Pupils are safe and well cared for at Hailey Hall. Lessons and breaktimes are calm. Pupils appreciate the way staff take time to understand their social and emotional needs. They value the support which helps them to complete their time in school and move on to further education. In some lessons, pupils are not always taught well enough the knowledge and skills they need to improve. This means that they do not catch up quickly enough in the important skills necessary to support future learning. This is especially the case with their reading and writing. Pupils do not achieve as well as they should because expectations of what they can do are not always high enough. There are not enough opportunities for pupils to achieve qualifications, including GCSEs in a broad range of subjects. This limits some pupils’ choices for further study. Most pupils have had long periods out of education. Staff are skilled at supporting them to make positive behaviour decisions. Pupils say that bullying ‘doesn’t really happen’. They know that there are adults in school to help them if they have concerns. Pupils work hard to achieve ‘respect points’ for kindness and being role models. They enjoy the weekly celebration assemblies, where they receive recognition for their hard work and effort.