At Mark Hall Academy, pupils have experienced a lot of change in the last two years. They have many new teachers. Some of this has been unsettling. That said, pupils see how their quality of education has improved considerably. They learn a curriculum that helps them achieve well. Pupils recognise that expectations of behaviour are much higher than they used to be. This mostly creates orderly behaviour. However, some pupils say that staff do not apply leaders’ expectations fairly or consistently. Sometimes, when pupils get in trouble, their behaviour does not improve. Pupils feel safe. They say that bullying is not common, and that leaders resolve issues well. Pupils praise how leaders deal decisively with any discrimination or unkind language. Pupils with special educational needs and/or disabilities (SEND) receive strong support. The calmness of the Orchard, the space set aside for them, supports their well-being. Many parents of pupils with SEND value the clinics and support sessions leaders put on. Many pupils, especially younger ones, are happy at the school. However, too many do not feel leaders listen to their views. The curriculum for personal development does not help pupils to understand fully the ethos leaders are promoting.